Airport Taxi Transfer in West Midlands
Thanks so much for leaving this great review of the service provided on 26 August 2026 in West Midlands for our RollsRoyce Phantom.
1 Star review
I originally booked this service via a third party for my wedding. But from the very first message it appeared this company had no idea what it was doing, thanking me for booking a vehicle I didn’t. Not wanting to take any chances with such an important day, I cancelled via the third party and was refunded. While in the process of cancelling, the company kept attempting to call me so incessantly that I had to block them. But having cancelled and been refunded, I assumed that was the end of the matter.
Imagine my surprise and concern when, while I was at a hotel preparing to head to the church, and my wife calls me to tell me in addition to our two expected wedding car, there was a third at our house, from this company, expecting to both collect her and be paid.
While our own drivers were dressed in professional attire and the cars decorated for a wedding, this vehicle didn’t even have wedding ribbons on the bonnet, appeared in poor condition, and the driver arrived dressed unsuitably for a wedding.
Fortunately, my wife was able to explain that no booking had been made with them and they were neither wanted nor required. But it understandably caused disruption and delays to our day while I contacted the third party to confirm the booking had been cancelled, and that this company had no grounds to demand payment. They were just as confused as everyone else and stated that this company had even acknowledged to them that the booking was cancelled.
Needless to say, I have been thoroughly unimpressed by this cowboy outfit and I strongly advise anyone to avoid trusting them with any important event. .
#1StarAirportCar #RollsRoycePhantomAirportTaxi #AirportTaxiTransfersWestMidlands #DepartzforAirportTransfers
